Infrastructure Support Services

Ensure secure, uninterrupted business operations with unified support services—including infrastructure, application, technical, and EDI support—delivered 24/7 across time zones. We help you stay resilient, responsive, and ready for scale.

Global Support, Round-the-Clock Reliability 

Microzant Technologies offers robust, always-on support services to keep your systems, apps, and operations running seamlessly. From infrastructure and application-level support to EDI help desk and technical troubleshooting, we operate globally with 24/7 availability. Whether it’s proactive monitoring or real-time resolutions, we’ve got your IT covered—anytime, anywhere.

Features

Monitoring & Response

With 24/7 or 24/5 global support, we monitor your systems in real time to resolve issues.

Global Time Zone Coverage

We support businesses worldwide with teams available to assist, regardless of location or time. 

Real-Time Alerting System

Instant alerts keep your IT team informed of anomalies, outages, or performance bottlenecks. 

Proactive Maintenance

Regular system checks, patching, and updates to prevent breakdowns and ensure optimal uptime. 

Scalable Support Plans

Choose from flexible support tiers that align with your size, scope, and technical needs.

Expert Technical & EDI Support

Our help desk includes specialists in application, EDI support, and infrastructure troubleshooting.

FAQ’s

Q1: What does Microzant's infrastructure support include?

It includes 24/7 monitoring, real-time alerting, issue resolution, application security, system updates, and technical support for infrastructure across cloud and on-premise setups.

Q2: How do you ensure global time zone coverage?

With globally distributed teams and follow-the-sun support models, we provide uninterrupted service regardless of your location or working hours.

Q3. How do you handle security at the application level?

We secure your apps with continuous vulnerability checks, threat monitoring, timely patches, and access control audits to minimize risk.

Q4: What systems and platforms do you support?

We support major cloud platforms (AWS, Azure, GCP), on-prem servers, networks, databases, DevOps pipelines, and enterprise applications.

Ready to Transform Your Idea into Impact?

Whether you're launching a new app, upgrading your infrastructure, or building a digital product from scratch, we’re here to make it happen.

Contact Us