by Sasya | Jun 12, 2025 | Case Study
The client needed an Oracle production support team that will be responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a...
by Sasya | Jun 12, 2025 | Case Study
The support ticket system at the client’s organization had to be adopted for better and greater management of product-related issues and customer grievances. The focus of our team was on improving the resolution times. Hopes are high as the system improves, the...
by Sasya | Jun 12, 2025 | Case Study
The client is into product development. As their primary focus was on custom application development, their focus on testing was half-way. They needed an application product support provider with experience in the installation and maintenance of software applications....
by Sasya | Jun 9, 2025 | Case Study
In a logistics-driven world where speed, accuracy, and connectivity define success, our client—a prominent logistics company—found themselves facing a critical challenge. Operating in a highly competitive market, they needed real-time, seamless information exchange...
by Sasya | Jun 9, 2025 | Case Study
The client is a major logistics provider. The existing IT infrastructure had to be made greatly responsive and modernized. The client was seeking the support of an IT support provider. The requirement was for a full-scale and reliable Service Desk and Infrastructure...
